Important information about signed-for deliveries. The courier will normally accept a signature from any person at the delivery address. Once a parcel is accepted and signed for, the responsibility for it passes to the customer, not the signatory. Where the outer packaging is damaged, you should not sign or accept this. If the driver will […]
Despatch and delivery
How long will it take to despatch and deliver a colour supplies order? Your order will be processed when payment has cleared which can take up to 3 working days and our offices are closed on all UK Bank Holidays. Colour supplies orders are processed and despatched Monday to Friday, excluding Bank Holidays. All deliveries […]
Customs and sales tax
Our terms of trade and sales tax terms apply. Orders for delivery outside the UK may be subject to additional taxes. These taxes are not included in our shipping costs. Contact your local Customs office for details. Please note that you are responsible for any taxes or fees which may be charged by your own […]
No minimum order quantity
Can I order just one individual drape? Absolutely. There are no minimum orders on any of our products. You could order just one drape, one fabric fan, a colour wheel. No problem. When ordering individual drapes in quantities of 20 or more, allow a further 7 to 14 working days for delivery. When ordering any […]
Colour matching
Colour matching – selecting colours for drapes and colour swatches. We don’t supply samples or any products on a sale or return basis. The only accurate way to ensure correct colour matching is for you to invest in a Colour Fabric Catalogue. The colour fabric catalogue contains one swatch of each of all our colour […]
Payment methods accepted
We accept the following payment methods: We do not accept any of the following payment options: All options available are displayed at the checkout. The options may vary according to your billing address. If you don’t have a credit or debit card I’m afraid we are unable to help.
