What if I need to return colour supplies? If the goods supplied have a manufacturing fault or we have inadvertently sent you the wrong item, we will replace them for you as quickly as possible at no cost to you. Please read our returns policy for full details.
Extra discounts?
Do you offer a discount when ordering a larger quantity of colour supplies? We already offer quantity or volume discounts on the trade prices in the wholesale colour supplies store. The shopping cart automatically applies the appropriate volume discount when you set the quantity for the product. Not all products are available with quantity discounts. […]
Can I amend my order?
Can you send me extra extra colour supplies that I forgot to put on my order and charge my credit card with the extra amount? For security reasons, we do not keep any customer card details on file, only the card processing bank has your details, so we are unable to charge your card with […]
Can I buy from outside the UK?
We ship to most destinations around the world, but there are exceptions. The checkout lists the countries that we deliver to and shipping costs are calculated at the checkout accordingly. Buy online at our secure checkout using your credit / debit card and pay in GB Pounds Sterling or choose another currency using the selector, […]
Must I train before ordering supplies?
You don’t have to buy my image consultant training before you order colour supplies at trade prices with volume discounts. The only requirement before ordering supplies is that you understand what you are buying and know how to use them. If you have trained with us, and you’re not sure how to use our colour […]
Who can buy at trade prices?
The colour supplies store, trade prices, and volume discounts are open to anyone who wants to use or sell our colour analysis drapes, swatch wallets and fabric fans. You may be an image consultant or perhaps run a related business and want to provide a more personalised service for your customers by adding colour advice. […]
